The time I need to prepare an order for shipping varies. For details, see individual items.
I'll do my best to meet these shipping estimates, but can't guarantee them. Actual delivery time will depend on the shipping method you choose.
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
Just contact me within: 5 days of delivery
Ship items back to me within: 21 days of delivery
But please contact me if you have any problems with your order.
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
I will only use your shipping and billing address, and contact information
I carefully select the frames for my artwork based on the size, subject matter and the colors in the piece to be framed. The frames themselves are usually contemporary and of excellent quality. If a buyer decides they do not like the frame or would prefer a different color or style, it is their responsibility to take the artwork to a framer and have it changed to their liking.
Take a photo of the framed artwork, showing the damage and a photo of the packing material including the box. Email me with attached photos of the damage. I will refund my cost for the frame, provide you with the link to my frame supplier so you can verify the cost and I will refund the cost of the frame.